Brightgreen Admin

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Activity overview

Latest activity by Brightgreen Admin
  • Brightgreen Admin created an article,

    What is the lead time for...

    If a product is out of stock, you can request an ETA by opening a new chat with one of our support agents or emailing sales@brightgreen.com, one of our friendly support members will be able to furt...

  • Brightgreen Admin created an article,

    Can you send me a sample of the product I'm interested in?

    Yes, we can post a sample to you. However samples are given at 50% off RRP, if you return the sample we will issue a full refund or if you decide you want to keep the sample you have it at a 50% di...

  • Brightgreen Admin created an article,

    How long will it take for my order to arrive?

    Assuming we have stock, generally our orders are dispatched on the same day we receive an order. Standard Star Track transit times are as follows: VIC - 1 day (overnight)NSW/SA - 2 daysQLD - 3 days...

  • Brightgreen Admin created an article,

    Do you sell track or just track lights?

    We currently hold some track lengths in stock, we have 1 and 2 metre lengths available of H-Track and Eurotrack. If you would like to place an order, you can do so by emailing sales@brightgreen.com 

  • Brightgreen Admin created an article,

    I need to receive an order today or overnight, how can I do that?

    If you require a same day courier or overnight service, please inform our sales staff at the point of ordering. Staff are required to know this information before 1pm, if the request is submitted a...

  • Brightgreen Admin created an article,

    Does Brightgreen sell direct to the public?

    Brightgreen does sell directly to the public, however we like to support our retailers and wholesalers that support us! So if possible, we prefer you buy through them. To find you nearest retailer ...

  • Brightgreen Admin created an article,

    I just sent an order/quote, have you received it?

    We more than likely have received your request if it has gone to quotes@brightgreen.com or sales@brightgreen.com. Our quotes are sent out before close of business daily, if you submitted your reque...

  • Brightgreen Admin created an article,

    What fascia does the "+ range" come with and how do I order additional fascias?

    The + range comes standard with the Trimless finish, which means there is no additional fascia installed. If you'd like to use a specific fascia style or colour then it will need to be ordered sepa...

  • Brightgreen Admin created an article,

    Do you sell LED tubes or fluorescent globes?

    Brightgreen does not manufacture or sell any LED tube lighting. We also do not sell any fluorescent products. LED technology has completely surpassed CFL products in everything from design, light ...

  • Brightgreen Admin created an article,

    The fascia on my downlight is discolouring, is this normal?

    This usually only occurs in white powder coated products and is extremely uncommon, but there can be a few causes for this happening such as intense UV light or heat exposure.If you have experience...