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General Information

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Information regarding ordering, office locations, contacts etc.

  • What does GSA, GSB and GSC stand for?
  • Do you hold stock in your Cremorne office?
  • What is included when I buy a Brightgreen fitting?
  • I would like to place an order, how do I do this?
  • Can I please get a price for...
  • Do you offer service warranties?
  • What is the lead time for...
  • Can you send me a sample of the product I'm interested in?
  • How long will it take for my order to arrive?
  • I need to receive an order today or overnight, how can I do that?
  • Does Brightgreen sell direct to the public?
  • I just sent an order/quote, have you received it?
  • Our product got damaged in transit, can you send a replacement?
  • Can I return a faulty product to you for a refund or replacement?
  • The retailer/wholesaler I bought my fitting off is no longer operating but I am needing a warranty replacement. What can I do?
  • I have to return a faulty driver and need a replacement, how does it work?
  • Is Brightgreen registered with the VEET or any other government LED rebate scheme?
  • Where are your products manufactured?
  • Where can I see a sample of the product I'm interested in?
  • How many lights do I need in a room?
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